Last Updated: 06/08/2025

1. Introduction
   1.1 Suntown Pte. Ltd. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) and PDPC guidelines.
   1.2 This Policy describes how we collect, use, disclose, and retain personal data.
2. Applicability
   2.1 This Policy applies to all personal data we collect in Singapore, whether collected online, in person, or via third parties.
   2.2 It covers data about our customers, website visitors, event participants, and other stakeholders.
3. Purposes for Collection, Use, and Disclosure
   We collect, use, and disclose personal data only for specific, legitimate purposes, including:

• Programme Administration: Enrolment, attendance tracking, and support for our children’s programmes.
• Transactions: Processing payments, issuing invoices, and delivering receipts.
• Communications: Sending service-related messages, account updates, and (with consent) promotional materials.
• Personalisation: Tailoring content, offers, and recommendations to enhance your experience.
• Analytics: Monitoring website usage and improving our services and programmes.
• Compliance: Meeting legal or regulatory requirements.

4. Types of Personal Data Collected
   We may collect the following categories of personal data:

• Parent Details: Name, email, mobile number.
• Child Details: Name, date of birth, selected programme.
• Transaction Data: Billing/shipping address, payment method details.
• Technical Data: IP address, device information, browser type, operating system.
• Usage Data: Pages visited, session duration, clickstream data.
• Cookies & Tracking: Preferences stored via cookies, web beacons.

5. Consent and Withdrawal
   5.1 We seek your consent to collect, use, or disclose personal data for the purposes above, where required.
   5.2 You may withdraw consent at any time by contacting us at privacy@suntown.com.
   5.3 Withdrawal of consent may affect our ability to provide certain services.
6. Disclosure of Personal Data
   We do not disclose personal data except:

• To service providers (e.g., payment processors, hosting vendors) under confidentiality obligations.
• To government or regulatory authorities when required by law.
• In connection with a corporate sale, merger, or restructuring, with safeguards to protect your data.

7. Protection of Personal Data
   We implement appropriate security measures (physical, technical, organizational) to protect personal data from unauthorized access, disclosure, alteration, or destruction.
8. Retention and Disposal
   8.1 Personal data will be retained only as long as necessary for the purposes collected and to comply with legal obligations.
   8.2 When no longer required, data will be disposed of securely (e.g., shredding, secure deletion).
9. Access, Correction, and Complaint
   9.1 You may request access to or correction of your personal data by emailing privacy@suntown.com.
   9.2 We will respond within 30 days, in accordance with PDPA timelines.
   9.3 If you have complaints, please contact us. Unresolved issues may be referred to the PDPC.
10. Changes to this Policy
    We may update this Policy from time to time. Updates will be published on our website with a revised “Last Updated” date.
11. Contact Information
    Data Protection Officer (for general enquiries):
    Email: privacy@suntown.com
    Address: 123 Marine Terrace, Singapore 456789